Then We Came to the End

  We would turn at our desks and watch the planes descend into O’Hare. We would put our headphones on. We would lean our heads back and close our eyes. We all had the same thought: thank god it wasn’t me.

  Jim knocked at Benny’s doorway. “You seen Sanderson around lately, Benny?”

  “Who?”

  “Sanderson. Will Sanderson.”

  Benny still didn’t know who Jim was talking about.

  “Come on, Benny. Sanderson. With the mustache.”

  “Oh, right,” said Benny. “Bill Sanderson? I thought his name was Bill.”

  “His name is Will,” said Jim.

  “I haven’t seen that guy around for . . . weeks.”

  “Weeks? You don’t think . . .”

  They were quiet.

  “Sanderson,” said Benny. “Man oh man,” he said. “They got Will Sanderson.”

  A FUN THING TO DO to let off steam after layoffs began was to go into someone’s office and send an e-mail from their computer addressed to the entire agency. It might say something simple like “My name is Shaw-NEE! You are captured, Ha! I poopie I poopie I poopie.” People came in in the morning and read that and the reactions were so varied.

  Jim Jackers read it and immediately sent out an e-mail that read, “Obviously someone came into my office last night and composed an e-mail in my name and sent it out to everyone. I apologize for any inconvenience or offense, although it wasn’t my fault, and I would appreciate from whoever did this a public apology. I have read that e-mail five times now and I still don’t even understand it.”

  We knew who did it. There was never an apology. Jim knew who did it because he was one of us, and Jim confronted Tom Mota about it. This was some months before Tom walked Spanish. What do you think Tom did? Tom told Benny about the encounter at lunch, about how Jim’s fury was off the charts, and how Tom egged Smalls on to hit him. “Smalls” was Tom’s nickname for Jim, though both men were about the same height. “Come on, Smalls, you little fucker, please hit me,” Tom told Benny he told Jim, and how funny it all was. We were only into our third month of layoffs then. Jim never left the office again without closing out of his e-mail program.

  Tom’s e-mails were not always antic provocations — sometimes they were earnest and came from his own computer. We were amused by his sincere tone and his talk of man’s infinite worthiness. These heartfelt, long-winded missives, of sentiment wildly clashing with Tom’s real-life behavior, were laughably inappropriate, schizophrenic in tone and content, and always welcome respites in an otherwise ordinary day. He was written up for their profanities and for composing them on company time, because he had the balls to send them not only to all of us, including Lynn Mason, but to the other partners as well — always organizing the send-to list according to seniority, an unspoken rule. He also cc’d the accounts people, the media buyers, project services, human resources, the support staff, and the barista manning the coffee bar. “I passed a bad night last night,” his final e-mail in this vein began. The subject line read, “I Consign You and Your Golf Shoes to Lower Wacker Drive.” “The tomatoes in my garden are not coming out,” he continued. “Maybe because I only have the weekend to work the garden, or maybe because the garden keeps getting mowed over by the goddamn Hispanics who tend to the grounds of the apartment complex I’ve been living in since the state forced me to sell my house in Naperville and Barbara took the kids to Phoenix to live with Pilot Bob. Do I have an actual garden? The answer to that is a big fat no, because the goddamn woman in the property office won’t listen to reason. She keeps insisting that this is a rental property, not your backyard. Flower borders, that’s all we want, she says. So the goddamn Hispanics go out and tend the marigolds along the borders. But do you understand, I’m talking about fat, ripe, juicy, delicious red tomatoes that I want to grow with my own two hands through the bountiful mystery and generosity of nature! That dream ended when Barb started sleeping with Pilot Bob and we gave up Naperville. Anyway, would I like a garden? YES. Matter of fact I would like a farm. But at the present moment I’m afraid all I have is apartment 4H at Bell Harbor Manor, which is neither a harbor nor a manor and contains NOT ONE SINGLE BELL. Which one of you wit-wizards came up with the name ‘Bell Harbor Manor’? May your clever tongues be ripped from their cushy red linings and left to dry on pikes under the native sun of a cannibal land. Ha! I will be called into the office for that one but I’m leaving it, because what I’m trying to get at here is that I’M NOT SURE ANY OF US KNOWS just how far we have removed ourselves not only from nature but from the natural conditions of life that have prevailed for centuries and have forced men to the extreme limits of their physical capacity in order simply to feed, clothe and otherwise provide for their families, sending them every night to a sweet, exhausted, restorative, unstirred, deserved sleep such as we will never know again. Now there’s Phoenix, and airplanes to get you there, and Pilot Bob who can take care of EVERYTHING, though he probably doesn’t even know how to mow his own lawn. But don’t forget, Bob, and all you Bobs out there, that ‘Manual labor is the study of the external world.’ I believe that to be true. Now, the question you’re all probably asking yourselves is, what is he doing then, Tom Mota? Why is Tom wasting his days in a carpeted office trying to hide the coffee stain on his khakis? How is he any better than Pilot Bob? Unfortunately, I don’t think I am any better. I’m not studying the external world. What I’m doing is trying to generate a buck for a client so as to generate a quarter for us so that I can generate a nickel for me and have a penny left over after Barbara gets what the court demands. For that reason I love my job and never want to lose it, so I hope no one reading this finds me smug or ungrateful. I’m only trying to suggest that as we find ourselves in this particularly unfortunate, misconstrued, ungodly juncture of civilization, let’s not lose sight of the nobler manifestations of man and of the greater half of his character, which consists not of taglines and bottom lines but of love, heroism, reciprocity, ecstasy, kindness and truth. What a bloated bunch of horseshit, you will say. And good for you. I welcome you to shoot me up close in the head. Peace, Tom.”

  Not long after hitting send, Tom was let go, and if not for the paltry severance, we might have been inclined to think that his was not another in a series of layoffs, but an outright firing. But the truth was, Tom was probably in the pipeline already. His e-mail just hastened things along, the way pneumonia can spell doom for a cancer patient.

  LYNN MASON WAS STILL running late to the twelve-fifteen meeting on that Tuesday in May, so Chris Yop continued telling us the story of Tom Mota’s chair. That very morning he had looked up from cleaning his desk to find the office coordinator standing in his doorway once again, arms folded. “So she says to me,” he said to us, “‘I see you put Tom’s buckshelves back.’ So I act totally ignorant, I say, ‘I’m sorry, I don’t know what it is you’re talking about,’ and I go back to cleaning my desk, but she’s not leaving, so I look up again and she says, ‘And I see you no longer have his chair, either.’ So I say, ‘I would appreciate you not harassing me anymore. There are rules against that sort of thing in the employee handbook.’ And she says, ‘You think I’m harassing you?’ And I say, ‘Yes. And I don’t appreciate it.’ And she says, ‘Well, maybe we should take it up with Lynn.’ And I say, ‘I would welcome that,’ and she says, ‘What are you doing right now?’ and I say, ‘Well, unlike some people, I’m trying to get some work done. Some people actually generate revenue around here, you handjob.’ I shouldn’t have said that — I was just, you know, pointing out the difference between an office coordinator and a copywriter like me who generates revenue. So she says back to me, ‘Oh, sure, I understand how incredibly important you are, how everything would just crumble all around us without you, but if you wouldn’t mind, will you follow me, please?’ And I say, ‘Follow you? Follow you where?’ And she says, ‘Lynn would like a word.’ ‘What, now?’ I say. And she says, ‘If you can pull yourself away.’ And I say, ‘She wants to see me right now?’
She doesn’t say another word — just motions for me to follow. So I get off my chair, that piece of crap — I mean, my ass is like on Novocain on that thing — and together we head down to Lynn’s office. I mean, what choice do I have? If she’s telling me Lynn wants to see me, what choice do I have?”

  We asked Yop how long ago this was.

  “Maybe an hour ago,” he said. “So we go down there. I’m not going to lie to you. My heart’s going. I’m forty-eight. This is a young man’s game. Who’s going to hire me if I get shitcanned? I don’t know Photoshop. Some days, I don’t even understand Outlook, okay. You know me and the e-mail. I get shitcanned, who’s going to pay me what I deserve? I’m an old man. I get paid too much. But I gotta go down there. The office coordinator goes in first. I follow her in and close the door. ‘Okay,’ says Lynn. And you know how she can lean forward at her desk and look at you like she’s about to carve your skull out with her laser eyes? She says, ‘Now what’s going on?’ The office coordinator comes right out of the gate — first, I stole Tom’s buckshelves. ‘Where’s the proof?’ I cry out. I mean she’s not letting me talk. ‘Huh? Where’s the proof?’ I ask. She doesn’t answer. Then she tells Lynn I’ve been harassing her. Me harassing her! I can’t believe my ears. But what she doesn’t say a thing about, not one word about — she says not one word about the chair. The whole point is the chair! That’s the reason we’re here! I was trying to protect my chair. So I say, ‘What about the chair?’ And she says, you want to know what she says? She says, ‘What chair?’ What do you mean, what chair, right? So I say, ‘Come on, what chair. The chair. My chair.’ And she says, ‘I don’t know what he’s talking about, this chair.’ To Lynn she says this! She denies there was ever a chair! So I say, I’m so pissed off, I say, ‘COME ON, WHAT CHAIR! You know what chair, goddamn it!’ And there’s silence, and then she says, ‘I’m sorry, Lynn. I don’t know what he’s talking about.’ And I say, ‘YOU GODDAMN WELL KNOW WHAT CHAIR! She knows what chair, Lynn! She tried to take my chair away from me. My legitimate chair.’ So there’s silence, and then Lynn says, ‘Kathy —’ Kathy — did any of you know her name was Kathy? She says, ‘Kathy, can you give Chris and me a minute please?’ So ‘Kathy’ says of course and Lynn says, ‘Can you shut the door, please, Kathy?’ and ‘Kathy’ says, ‘Sure,’ and we hear the door close, and my heart’s going, you know, and Lynn says, ‘Chris, I’m sorry, but we’re going to have to let you go.’”

  Yop stopped speaking. He shook his lowered head slowly. There was silence. “I was speechless,” he continued after a while. His voice had dropped. “I asked her if it had something to do with Ernie Kessler’s chair. She says no. She says it has nothing to do with Ernie’s chair. ‘Because I don’t need Ernie’s chair,’ I tell her. ‘Honest — I’ve been sitting on one of the cheap plastic ones for the past week and it’s fine. It’s a fine chair.’ And she says, ‘This has nothing to do with Ernie’s chair.’ I can’t believe it. I can’t believe what she’s telling me. So I say, ‘Is it the mistakes? Because I’m getting better,’ I tell her. ‘It’s how my brain works sometimes,’ I tell her, ‘but I’m getting better. Most of them get caught when we run spell-check anyway. I know it’s not ideal in a copywriter, I appreciate your patience,’ I say to her. ‘But I am getting better.’ And she says, ‘It’s not the mistakes, Chris.’ ‘So what is it then?’ I ask. ‘It’s nothing personal,’ she says to me. ‘It’s just business.’ ‘Is it because I make too much money? Is that it?’ And she says, ‘No, not exactly.’ ‘Can I maybe take a cut in pay?’ I ask. I’m asking her, ‘Can I take a pay cut and stay on?’ ‘It’s not exactly the money, Chris,’ she says. So what the hell is it then, right? ‘Now, listen,’ she says. ‘We’re going to give you a month’s severance, and COBRA will cover your health benefits through the year. It’s really nothing personal,’ she says. She keeps saying that — it’s nothing personal, Chris — so I figure it must be something personal. ‘So what is it then, Lynn?’ I ask her. And maybe my voice cracks a little. ‘If it’s not personal, what is it?’ ‘Chris, please,’ she says. Because by now I’m breaking down . . .”

  We asked him what he meant by that.

  “I started crying,” he said. “It wasn’t just the job,” he added. “It was the whole feeling of being me. Being old. Thinking about Terry. Not having a kid. And now, not having a job.” He and his wife had tried to conceive for years, and by the time they gave up, they were considered too old to adopt by the agencies. “I was thinking about having to go home to Terry and telling her I’d been shitcanned. I didn’t want to cry,” he said, “god knows, I just got overcome. I put my head down, and I lost it for a minute. I just wasn’t in control. So, you know, I had to leave. I never cried in front of someone like that before. I couldn’t stick around. ‘Come on, Chris,’ she says to me. ‘Come back. You’re going to be fine,’ she says. ‘You’re a fine copywriter.’ This is what she’s saying to me while I’m being shitcanned. I haven’t talked to her since.”

  We couldn’t blame him for being upset, but it would be just like Yop, tough-acting Yop, to give up the chair he fought so hard for just like that if it would save his ass, and if that didn’t work, it would be just like Yop to beg for a cut in pay, and if that still didn’t save his job, Chris Yop would be the one among us to break down. Tom Mota wanted to throw a computer through the window; Chris Yop threw himself at Lynn’s feet.

  Just before Lynn showed up, fifteen minutes late for her own input, we asked Yop what he was still doing here.

  “I don’t know,” he said. “I can’t go home, not yet. It doesn’t feel right.”

  But should you really be here? we asked him. In Lynn’s office?

  “Well, Lynn and me,” he said, “we didn’t get a chance to finish our conversation. I broke down. I left. You guys don’t think I should have to leave leave, do you, when we didn’t get a chance to finish our conversation?”

  No one replied — meaning, well, yeah, Yop. You should probably leave.

  “I don’t know,” he said, looking around. “This meeting’s been on my calendar for a long time.”

  ALL TALK TAPERED OFF when Lynn finally arrived. When the time came to get down to business, we got down to business. We didn’t fuck around in input meetings. We fucked around before them and sometimes we fucked around after them, but during them, there might be the occasional wisecrack, but otherwise we were solemn as churchgoers. Any one of us could be let go at any time, and that fact was continually on our minds.

  Lynn Mason was intimidating, mercurial, unapproachable, fashionable, and consummately professional. She was not a big woman — in fact, she was rather petite — but when we thought of her from home at night, she loomed large. When she was in a mood, she didn’t make small talk. She dressed like a Bloomingdale’s model and ate like a Buddhist monk. On the day of the twelve-fifteen she was dressed in an olive-hued skirt suit and a simple ivory blouse. What you really admired about her, though, were her shoes. As aficionados of design, we — the women among us especially — sat in awe of their sleek singularity, exquisite color, and contoured elegance, marveling at them as others might the armrest of a chair by Charles Eames, or the black wing of a Pentagon jetfighter. Each pair — and she must have had fifty of them — deserved their own Plexiglas display case at the Museum of Contemporary Art, next to that polyethylene thing and those neon signs. We had never seen anything so beautiful as those shoes. When someone finally got up the nerve to ask her what brand they were, no one recognized the name, leaving us to conclude that they were made by boutique Italian designers who refused to export their product, but which Lynn’s friends picked up for her on their international travels, because everyone knew Lynn never took vacation.

  When she entered, disrupting Chris Yop at his story, she was carrying input documents fresh from the copy machine; a scent of toner trailed behind her. Without a word she set the copies on her desk and began to collate them, moistening her finger and thumb and stapling the sheets together and passing the packe
t to Joe, who sat immediately to her right. “Stapler on the machine’s broken,” she explained. Joe passed the document to his right, and it wound its way to Karen Woo, who was seated farthest from him. Lynn stapled a few minutes more, then stopped to remove her leather heels. “Why does it feel like I just walked in on a funeral?” she asked, finally looking around at us. No one said a word. “I hope it’s nobody I know,” she added. She went back to collating and stapling.

  Our information had come from reliable sources but it was only the barest details. Her surgery was scheduled for the following day. The tumor had invaded her chest wall. She was going in for a full mastectomy. We had questions for her — was she scared? did she like her doctors? what were her chances of complete recovery? But she had not yet said a word about it to any of us and we knew nothing of her state of mind. We might have wondered why she was at work the day before. She needed to get her priorities straight, we thought. But then none of us ever had our priorities straight. Each and every one of us harbored the illusion that the whole enterprise would go straight to hell without our individual daily contributions. So what was this fantasy about straight priorities, this dream that would never be realized? Besides, what else should she do but carry on? We had to think that by coming into work the day before surgery, she was refusing to let the specter of death distract her from the ordinariness of life that could very well be both a comfort and an armament to someone diagnosed with breast cancer. She was exactly right to come into work the day before. Unless she should have stayed at home and ordered in and played with her cats on the sofa. It was really not for us to say.